Sorry that you received such an inappropriate response to your BBS message on The Company Therapist board.
Why don't you contact us directly with any questions that you have? We'll be glad to try to steer you to the answers you need for your paper. Send us e-mail at TCT@Pipsqueak.com
The link to the "Backstage" material should get you started. You might also take a look at our company web site at http://www.Pipsqueak.com and look for our material there on The Company Therapist.
And then, if you could give us a better idea of what you want to write about--aesthetics, commerce, collaborative writing, hypertext?--let us know and we'll try to help.
And again sorry for the hostility from the aptly named "cRaNKyBtCh"
Christopher & Olga Werby