Transcript of a telephone conversation between Mr. Simon Taylor and Charles Balis, M.D. regarding Mr. George Landau, Friday, February 21, 1997 at 1:22 pm.

Dr. Balis: Hello. Dr. Balis speaking.
Mr. Taylor: Hello Doctor. My name's Simon Taylor. I'm Head of Administration over at SII.
Dr. Balis: Hello Mr. Taylor. What can I do for you?
Mr. Taylor: Well, I'm calling about George. George Landau. I'm his manager. I wonder how he is doing?
Dr. Balis: I can't discuss my patients without their consent, Mr. Taylor. I'm afraid I can't even confirm or deny that George is a patient.
Mr. Taylor: Oh, I should have thought of that. Well it doesn't really matter. I know he's been coming to see you. It was actually me who suggested that he take advantage of your services.
Dr. Balis: Was there another reason you called?
Mr. Taylor: I've been wondering what else I can do for him. He's been seeing you for about a month now and it doesn't seem to be helping. If anything he's more withdrawn than before.
Dr. Balis: Psychiatry rarely produces instant results. It can take several weeks just to get to know a patient on the most superficial level. But are you saying you sent one of your staff to see me because he was withdrawn?
Mr. Taylor: Oh no. It's not that at all. It's...surely you've noticed? Although he always tries to hide it.
Dr. Balis: Noticed what?
Mr. Taylor: You haven't been able to tell what's wrong with him?
Dr. Balis: What do you mean, Mr. Taylor?
Mr. Taylor: Perhaps I should just keep my mouth shut and let you get on with it then. To be fair to George.
Dr. Balis: If you called to give me some information, please do. You can rely on my confidentiality.
Mr. Taylor: No I'm sorry. I feel bad about this now. I...excuse me a moment. Ah. Dr. Balis?
Dr. Balis: Yes?
Mr. Taylor: I'm afraid I have to get off the phone. I'm sorry to have wasted your time.
Dr. Balis: Okay Mr. Taylor. You can call me again if you wish.
Mr. Taylor: Goodbye Doctor.
Dr. Balis: Goodbye Mr. Taylor.
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